Shipping Policy

Shipping and Delivery
Delivery Times
Please Note: There may be shipping delays due to the current situation with COVID-19. These circumstances are out of our control, and we cannot guarantee orders will be received in the same periods listed below.

Order processing and verification typically take 2-3 business days, depending on demand levels and product shortages.

The expected time of arrival is 14-25 business days.

You will always receive an email once your order is processed as well as a tracking number.

Changes To Orders
Once an order is placed, we cannot add, remove, or change any items/addresses in the order.

Incorrect Addresses
If a delivery address is submitted incorrectly when an order is placed, usglobaltide.com assumes no responsibility and cannot ship out a replacement package or refund these orders.

If you realize that you submitted an incorrect address at the time of your order, please email us through our Contact Us page to notify us immediately. We can only correct the address if the order has not been shipped out yet.

Lost or Stolen Packages
We assume no responsibility for lost or stolen packages and cannot ship out any replacement packages or refund these orders.

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